HAUS, representing the very best Worldwide brands for your kitchen and home. Our passion is to focus on high quality and highly respected names that will last their lifetime. Offering a range of products to suit keen domestic cooks through to professional chefs, products that not only enhance the culinary experience but look and feel beautiful within a kitchen and home. HAUS are the importers and distributors for Bredemeijer, Emile Henry, GEFU, SCANPAN and Wüsthof, controlling UK retail distribution, customer service and marketing from our offices and warehouse in Stoke-on-Trent, Staffordshire.
All our brands offer national distribution, stockists include large department stores and over 200 retailers including select online stockists.
The HAUS team work with the same core ethic to satisfy the needs of every customer. The sales, accounts and despatch teams work closely together to provide the best possible customer service to our retailers and to those that share the passion for cooking that we do. We aim to always provide prompt despatch, exemplary aftercare and we will quickly resolve any issues or disputes.
All retailer orders are processed on a same-day despatch wherever possible and we offer a next working day delivery service to most parts of the UK. We also have a low rate of carriage to help our customers easily obtain specialist items outside of the usual ordering patterns.
We are passionate about helping our retailers create informative and attractive arenas for our brands, through merchandising, promotional activities, point-of-sale-material and retailer training. We think our existing customers will all agree that customer service levels always reach or exceed the high expectations placed upon HAUS.
Established in 2004 | Nominated for PHA 'Excellence in Service' for 13 of those 14 years | Passionate about Service | In love with food
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