Tackling Burnt-On Food
Burn marks due to overheating or charring of fatty substances can be removed by filling the product ¾ with water, bring to a slow boil using medium heat, add a tablespoon of detergent (for dishwasher or washing machine, not for handwash), simmer for 15 minutes, and rinse. Then clean the product as usual.
If your product is not clean after this procedure, please contact us. After return of the item, we will make a physical complaint assessment and estimate if a free of charge exchange is justified under the SCANPAN warranty against manufacturing defect.