A Brief History
HAUS represent the very best Worldwide brands for your kitchen and home. Our policy is to focus on high quality and highly respected names that will last their lifetime. We offer a range of products to suit keen domestic cooks through to professional chefs, products that not only enhance the culinary experience but look and feel beautiful. HAUS are the importers and distributors for Gefu, Nuance, Revol, Scanpan and Wüsthof, controlling all retail distribution, customer services and marketing from our offices and warehouse in Stoke-on-Trent, Staffordshire.
All our brands offer national distribution, stockists include large department stores and 200 independent retailers plus selected online stockists.
The HAUS team work with the same core ethic to satisfy the needs of every customer. The sales, accounts and despatch teams work closely together to provide the best possible customer service. We aim to always provide immediate despatch, exemplary aftercare and quick resolve of any errors or disputes.
All orders are processed on a same-day despatch wherever possible and we offer a next-day delivery service to most parts of the UK. We also have a low rate of carriage to help our customers easily obtain specialist items for consumers outside of their usual ordering patterns.
We are passionate about helping our retailers create informative and attractive arenas for our brands, through merchandising, point-of-sale-material and retailer training. We think our existing customers will all agree that customer service levels always reach or exceed the high expectations placed upon HAUS.